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Receptionist - State Farm Agent Team Member

Full Time in East Lansing - MI

Responsive recruiter
Replies within 24 hours
Benefits
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCYOur agency is built on strong community roots and a commitment to helping people protect what matters most. As a second-generation State Farm agent who grew up in the area, I take pride in continuing a family tradition of service and building lasting relationships with our customers.
I’m a graduate of Michigan State University, married with three daughters, and I love spending time outdoors whenever I can. Golf is one of my favorite ways to relax, and I enjoy staying active and connected to the community.
We offer health benefits, licensing reimbursement, and a strong focus on work-life balance. I believe in investing in people and am willing to train the right candidate who is eager to learn and grow.
Our culture is positive, supportive, and focused on development. We’re looking for motivated individuals with great personalities who are growth-oriented and ready to build a career. If you’re someone who is driven, coachable, and excited to learn, this could be a great place to grow and succeed.
ROLE DESCRIPTIONJim Hanlin - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation $40,000.00 - $45,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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